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Efficient support at the first contact is with Helena.

Improve response time and increase your FCR (First Contact Resolution), offering quick and accurate solutions to your customers.

In 30 minutes.
We present the solution.

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Benefits

Helena enables your company to deliver fast solutions, ensuring customer satisfaction and loyalty

Automatic Ticket Creation

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When identifying a problem, Helena creates tickets in your support platform, immediately starting the resolution process.

Benefícios

Choose Helena

Why choose Helena for support?

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Immediate Service

Respond to clients in real-time, 24/7, ensuring satisfaction and agility in every interaction.

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Cost Reduction

Cut costs with large support teams, saving up to 92% while maintaining efficiency.

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Consistent Solutions

Helena resolves frequent issues with precision and escalates complex problems, ensuring quality support without overloading your team.

How it works

Helena resolves your operations

Helena works directly with your CRM. Qualifying and resolving support proactively with fluid, humanized, and consistent dialogues.

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Main Features

Support Protocol Configuration

Define how Helena should handle different types of requests.

In 30 minutes.
We present the solution.

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Integration with Support Systems

Connect her to your ERP, ticket system, or any existing support platform.

In 30 minutes.
We present the solution.

Proactive Service

Helena begins to interact with customers, quickly identifying and resolving issues.

In 30 minutes.
We present the solution.

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Increase your customers' satisfaction with Helena's AI support

Let's get started?

In 30 minutes.
We present the solution.

Still have questions? Click here and talk to Helena now.

Transforme suas operações com Helena