Helena enables your company to deliver fast solutions, ensuring customer satisfaction and loyalty
When identifying a problem, Helena creates tickets in your support platform, immediately starting the resolution process.
With comprehensive knowledge, she can resolve frequent issues without the need for escalation.
For complex problems, Helena directs the case to the appropriate team, providing all necessary context.
Keeps customers informed about the status of their requests, increasing transparency and trust.
Why choose Helena for support?
Helena resolves your operations
Helena works directly with your CRM. Qualifying and resolving support proactively with fluid, humanized, and consistent dialogues.
Support Protocol Configuration
Define how Helena should handle different types of requests.
Increase your customers' satisfaction with Helena's AI support
Let's get started?
Still have questions? Click here and talk to Helena now.